Whether you have a question about a product, your delivery, or have some feedback on our service, please do not hesitate to get in touch with us using the below general enquiry form. You can also review our frequently asked questions for answers to a selection of regular questions we are asked by our customers. We aim to respond to all enquiries within 48 hours.
General Enquiry Form
Frequently Asked Questions
Whilst you wait for a member of our team to respond to your enquiry, explore our frequently asked customer questions; with topics including placing an order, applying promotional codes, using gift vouchers, payment methods, delivery queries and more. We're regularly adding to our FAQ page with the latest trending questions that our customers ask us.
Returning An Item
.We understand that sometimes things just aren't right for your home. If you're wanting to return an item from your order, please complete our return request form and a member of our team will be in touch to organise your return.
Free Mainland UK Delivery
Spend £50 or more to receive free standard UK mainland delivery. Free delivery is automatically applied at checkout and no discount code is required. We also offer express UK mainland delivery for a small charge.
We Deliver Worldwide
We deliver internationally, from North America to Australasia and beyond. Please select your country at checkout to calculate the delivery cost. If your country isn't available at checkout, please contact us for a custom delivery quote!
Independent & Family Run
We're a small, independent and family run homeware business based in North Yorkshire. We hand pick every product to ensure they're thoughtfully sourced, made to last and fairly priced. We take great pride in ensuring we deliver the best possible experience for our customers.
Supporting Small Makers
We focus on sourcing products from small makers who's talented hands craft high quality and unique homewares. From ceramicists and printmakers, to woodworkers and candlemakers.